Hire Terms & Conditions

By booking with Little Things Party Co ("we", "us", "our"), you ("you", "your") agree to the following Terms & Conditions ("Agreement"). These apply to all hire items and table styling services unless otherwise agreed in writing.

1. BOOKING & INVOICES

1.1. Your booking is confirmed once your Bond is paid.

1.2. Your invoice is valid for fourteen (14) days and may be withdrawn if not accepted within that time.

1.3. Dates are not held without payment.

1.4. Prices are based on current costs and may change in line with Australian Consumer Law.

2. PAYMENT

2.1.1. Full payment of the balance of your booking is required before delivery and/or collection, unless otherwise agreed in writing.

2.3. Payments can be made by bank transfer into our nominated bank account, or in cash if agreed prior to.

3. BOND

3.1. A refundable bond of $100 is required to secure your booking.

3.2. The bond is held to cover potential:

3.2.1. Damage or loss

3.2.2. Late returns or delays in collection

3.2.3. Additional cleaning fees

3.2.4. Cancellations or postponement fees; and/or

3.2.5. Any outstanding balances.

3.3. We will contact you within 7 days of all items being returned and/or damage being assessed/priced to arrange any transfer of the bond.

3.4. Deductions will apply for repairs, replacements, additional cleaning, late fees or delays, cancellations.

4. HIRE PERIOD

4.1. Standard hire period is from Friday to Monday (12noon), unless otherwise agreed.

4.2. All hire items remain the property of Little Things Party Co at all times.

5. DELIVERY & COLLECTION

5.1. Delivery fees are based on distance from Dianella:

5.2. Delivery does not include set-up, unless booked separately.

5.3. Someone must be present for delivery and collection unless arranged otherwise.

5.4. Items must be placed together and ready for collection at the agreed time.

5.5. Additional charges may apply for delays, incorrect details, difficult access or scattered items.

6. COLLECTION & TRANSPORTATION

6.1. If you choose to collect hire items, you are fully responsible for safe transportation.

6.2. This includes providing:

6.2.1. Adequate vehicle space

6.2.2. Blankets or protective coverings (rubber mats in cars cause damage)

6.2.3. Straps or restraints to prevent movement and damage

6.3. Items must be loaded and unloaded with care.

6.4. We reserve the right to refuse release of hire items if we believe the transportation provided is unsafe or likely to cause damage.

7. CARE OF HIRE ITEMS & LINENS

7.1. You must treat our items with care.

7.2. You agree to:

7.2.1. Use items only for their intended purpose

7.2.2. Supervise children at all times

7.2.3. Keep items clean, dry and secure

7.2.4. Protect items from weather, heat and direct sun

7.2.5. No crafts, makeup, paint, glue, slime, wax, pens or markers are permitted on or near the hire items.

7.3. No crafts, makeup, paint, glue, slime, wax, pens or markers are permitted on or near linens.

7.4. Any staining or damage to linens will render them unusable. Candle wax, stains and burns are considered damage.

7.5. Damaged or stained linens will be charged at full replacement cost, which may be deducted from your bond.

7.6. Nothing is to be attached to hire items (including vinyl, tape, stickers or glue) unless approved in writing prior to your event.

7.7. If additional cleaning is required due to the condition in which hire items are returned, cleaning costs will be deducted from your bond. This includes, but is not limited to, food residue, sticky substances, makeup, craft materials or general soiling beyond reasonable wear and tear.

8. DAMAGE, LOSS & LATE RETURNS

8.1. You are responsible for all hire items from delivery or collection until return.

8.2. This includes damage caused by guests or children.

8.3. Any damage or loss must be reported as soon as possible.

8.4. We may:

8.4.1. Repair items at your cost, or

8.4.2. Replace items and deduct the cost from your bond

8.4.3. Items not returned on time may incur daily hire fees.

9. OUTDOOR EVENTS & WEATHER

9.1. Outdoor bookings are made at the client's risk.

9.2. Items must be protected from weather at all times.

9.3. We reserve the right to refuse delivery, collection or table styling where, in our reasonable opinion, weather conditions pose a risk to the hire items.

9.4. This includes, but is not limited to, rain, strong wind, extreme heat or unsafe ground conditions.

9.5. In such circumstances, this will be treated in accordance with our cancellation and postponement terms.

9.6. No refunds are given for weather-related cancellations.

10. CANCELLATION & POSTPONEMENTS

10.1. All cancellations and postponements must be made in writing.

10.2. Where you wish to cancel and not postpone your booking, the following applies:

10.3. Only one postponement is permitted per booking, subject to availability and within 12 months of the original date.

10.4. Weather-related cancellations are treated in line with our standard cancellation policy.

11. FORCE MAJEURE (EVENTS OUTSIDE OUR CONTROL)

11.1. We are not responsible for delays or failure to perform caused by events beyond our control, including but not limited to natural disasters, government restrictions, supplier issues or emergencies.

11.2. Where possible, we will work with you to reschedule.

11.3. If rescheduling is not possible, cancellation terms will apply.

12. AVAILABILITY ISSUES

12.1. In rare cases, items hired before your event may become unavailable due to damage or loss.

12.2. If this occurs, we will:

12.2.1. Notify you as soon as possible;

12.2.2. Offer a suitable alternative where available;

12.2.3. Refund the hire fee for that item if no replacement is available.

13. LIMITATION OF LIABILITY

13.1. We are not responsible for loss or damage caused by:

13.1.1. Incorrect items or quantities selected by you

13.1.2. Misuse of hire items;

13.1.3. Actions of guests or third parties;

13.1.4. Unsafe or unsuitable venues

13.2. You are responsible for ensuring the venue and setup area are safe and suitable for use.

13.3. To the extent permitted by law, our liability is limited to the amount paid for the hire or service.

14. OWNERSHIP OF HIRE ITEMS

14.1. All hire items remain the sole property of Little Things Party Co at all times.

14.2. This agreement is for hire only and does not give you any ownership or purchase rights.

14.3. You must not sell, sub-hire or give hire items to another party.

15. SAFETY & LIABILITY

15.1. Hire items are intended for child use only unless stated otherwise.

15.2. Children must be supervised at all times.

15.3. We are not responsible for injuries caused by misuse or unsafe environments.

15.4. You agree to indemnify us against claims arising from use or misuse of hire items.

16. MEDIA & MARKETING

16.1. By booking with us, you agree that photos or videos of our items (including tagged content) may be used for marketing.

16.2. If you wish to opt out, this must be requested in writing at the time of booking.

16.3. Once content is shared online, full removal cannot always be guaranteed.

17. AMENDMENTS TO TERMS

17.1. We may update these terms from time to time.

17.2. The version provided to you at the time of booking will apply to your hire unless otherwise required by law.

18. PRIVACY

18.1. Your personal information is handled in line with our Privacy Policy (available on our website).

19. LEGAL STUFF

19.1. These terms are governed by the laws of Western Australia.

19.2. We comply with Australian Consumer Law.

19.3. If part of these terms is unenforceable, the remainder still applies.

19.4. Terms may be updated from time to time.

20. ACCEPTANCE OF TERMS

20.1. By paying a deposit, bond or invoice, you confirm that:

20.1.1. You have read and understood these terms;

20.1.2. You have authority to accept them;

20.1.3. You agree to be bound by them.

Updated 31 March 2025.